Terms and Conditions – GetAppliCare

Welcome to GetAppliCare! By booking a service with us, you agree to the following terms and conditions. Please read them carefully.

1. Service Scope

• GetAppliCare offers professional repair and maintenance services for home appliances such as washing machines, microwaves, refrigerators, and more (AC services not included).
• All services are carried out by trained and certified technicians to ensure quality and reliability.

2. Booking and Cancellation

• Customers can book services through our website, mobile app, or customer support.
• Cancellations or rescheduling must be done at least 12 hours before the scheduled appointment.
• A cancellation fee may apply for last-minute cancellations or repeated reschedules.

3. Diagnosis and Estimates

• Technicians will provide a detailed diagnosis and estimated cost before starting any repair work.
• If the customer chooses not to proceed after the diagnosis, a nominal visiting/inspection charge may apply.

4. Warranty

• We offer a 90-day warranty on repairs involving the same part or issue.
• This warranty covers any defect or failure related to the part replaced or issue resolved during our service.
• The warranty is void if:
  • The appliance is mishandled or used improperly after the service.
  • Repairs are attempted by any third party during the warranty period.

5. Parts and Replacements

• We use genuine or high-quality compatible parts for all repairs.
• In case a part needs to be ordered, the customer will be informed of the expected delivery timeline.

6. Payments

• Payments can be made via cash, UPI, bank transfer, or other available modes after the service is completed.
• All charges are inclusive of applicable taxes.

7. Customer Responsibilities

• Ensure someone is available at the scheduled time of service.
• Provide accurate appliance details and service history for faster diagnosis and repair.
• Keep children and pets away from the service area for safety reasons.

8. Limitation of Liability

• GetAppliCare is not responsible for any indirect or consequential damages arising from delays, unavailability of parts, or appliance failure after warranty expiration.

9. Policy Updates

• GetAppliCare reserves the right to update or modify these terms at any time without prior notice. Updated terms will be available on our website.

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For any questions or concerns, please contact our support team.
Thank you for choosing GetAppliCare – Trusted Experts for Hassle-Free Repairs!